At Bookride, we process your personal data transparently and in accordance with current regulations.
Bookride is the controller of personal data collected through this website and booking forms.
We may process identifying and contact data, trip information, payment data, and any additional information you provide for the proper delivery of the service.
We use data to manage bookings, coordinate transfers, handle support requests, issue invoices, prevent fraud, and comply with legal obligations.
The main legal basis is performance of the transport contract. In some cases we may also process data based on consent, legitimate interest, or legal compliance.
We will keep data for as long as necessary to provide the service and for the periods required by applicable tax, commercial, and data protection regulations.
Data may be shared with providers strictly necessary to operate the service (drivers, payment platforms, or technical support), always under confidentiality and security obligations.
You may exercise your rights of access, rectification, erasure, objection, restriction, and portability. You may also withdraw consent where applicable, without affecting prior lawful processing.
We apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or alteration.
This policy may be updated to reflect regulatory or service changes. The version published on this page will be the one in force at any given time.